The Vivid Seats Account is for returning customers to access orders, tickets and sales. This complete functional and visual overhaul was designed for desktop and mobile web in order to make this section of the site easier to navigate and use and also give a more usable aesthetic.
Redesigning the Account Experience
Overhauling information architecture to create scannable layouts that improved navigation and user comprehension
03/2018
More projects
Driving User Activation with a Flexible Checklist
2023
Launching a Sportsbook Social Feed
2026
Helping Hybrid Teams Coordinate Office Days
2022
Designing an Industry-First Loyalty Program
2019
Implementing Secure Email Verification
2018
Optimizing In-App Customer Support
2020
Building Fan Seller Management Tools
2016
Optimizing Real-Time Meeting Notifications
2023
Revitalizing Mobile App Loyalty Program
2021
Centralizing Favorites Management
2019